The Harold Glen and Audrey G. Benson Trumpower
Foundation Scholarship Fund Application 2022-2023

Frequently Asked Questions

The Community Foundation of Frederick County administers scholarships for the benefit of Carroll County, Maryland, residents who are pursuing post-secondary education, including undergraduate and graduate degrees, or certifications.

Applicants must submit financial need information – either a FAFSA Student Aid Report or a MD Resident Income Tax Return Form 502 and complete a financial need essay.

Applicants must also upload a PDF of their transcript into the application. High school students, please attach your SENIOR year, first semester transcript (PDF) which must list your cumulative GPA. All other applicants, please attach your MOST recent transcript (PDF) which must list your cumulative GPA. The name of the school must be clearly legible on the form. Both "unofficial" and "official" transcripts are acceptable.

The online Scholarship Application for the 2022-2023 academic year must be submitted before 11:59 p.m. on March 31, 2022.

Applications may be submitted by students who are about to complete their senior year of high school; by students already enrolled in a trade, technical, vocational school, college or university, or certificate program; and by nontraditional students over the age of 21 who have waited a number of years before starting their post-secondary education. Scholarships are available for undergraduate, graduate, and certification study. Scholarships may be used for part-time or full- time study.

Please read the following “FAQs” before beginning your application. This information will help ensure that you have a positive experience with our application and that accurate information is collected.


How do I apply for a scholarship with the Community Foundation?
Every scholarship applicant must first create an online account, and then submit an online application. If you previously applied for our scholarships, you already have an account. If you have an existing account, it is IMPERATIVE that you NOT create a new account. Use the username and/or password retrieval system if you have forgotten your username or password.

Click here to create an account or to log into the system. (https://cffredco.scholarships.ngwebsolutions.com/scholarx_studentportal.aspx).

 

When is the Community Foundation’s online general scholarship application available?
The Community Foundation’s 2022-2023 online general scholarship application is available March 1, 2022 at 12:01 a.m. EST.

 

What is the deadline for submitting 2022-2023 scholarship applications?
The 2022-2023 scholarship application must be submitted by March 31, 2022, before 11:59 p.m. EST. Applications will not be accepted after this deadline. No exceptions! We recommend that you submit your application as soon as possible and that you not wait until the last day.

 

Am I required to complete a new scholarship application every year?
YES. A new scholarship application must be completed each year. We must have updated information in our system to renew scholarships from the previous academic year.

 

Why do I see multiple scholarship applications when I log on?
We offer multiple separate and distinct scholarship applications each year. Everyone is eligible to apply to our general application that opens on March 1, 2022. All other applications have distinct eligibility criteria and separate application processes. 

 

Do I need to obtain letters of reference?
No. Letters of reference are not required.

 

Can I submit a paper application?
No. Only applications submitted online through the website will be considered.

 

How does a first-time user log into the online application system?
All applicants that have never used our online system must create a new account to log into the system. Go to www.FrederickCountyGives.org and navigate to the Scholarships page. Click on the Apply for Scholarships button and follow the prompts to create an account.

Be sure to keep your password in a safe place as you will need this throughout the year if you receive scholarship(s). Also make note of the answer to your “Secret Question” as the answer is case-sensitive and you will need this answer to retrieve your password should you forget it.

 

Why is my email address so important to my application?
The email address that you use to create your account is essentially your “username.” If you change your email address, be sure to update your online scholarship account with your new email address. We communicate with applicants and awardees exclusively through email, including notifications of scholarships awarded, necessary documentation, and invitations to scholarship events. If any of our email notifications to your account email “bounces” back to us or is undeliverable, your scholarship will be awarded to the runner-up. We cannot stress how important it is that you notify us of any change to your email address. It is the “life-line” between the Community Foundation and the scholarship applicant.

 

What do I do if I forget my password or username?
If you have forgotten your password, please click on the “Forgot your password?” link on the Sign In page. The system will ask you to enter the email address registered to your account. Next, you will need to answer your secret question for which the answer is case-sensitive. A temporary password will be sent to your email account. This email will come from the email address [email protected] (User Recovery). If you forget your username, use this same procedure to retrieve it as well.

 

Can I create a new account instead of retrieving my username or password?
Absolutely not! Do NOT create a new account if you have forgotten your password or username. Use the online password/username retrieval system, which only takes a couple of extra seconds. You can only create one account using one email address; multiple accounts using different email addresses will invalidate your application. If you have a renewable scholarship from 2021-2022, you will forfeit the renewed scholarship for 2022-2023 if you create a new account. You need to log on to your existing account to meet your renewal scholarship requirements.

 

Will the Community Foundation have access to my password?
No. The Community Foundation will not have access to your secure password if you forget or lose the information.

 

Can I make changes to my application?
Prior to submitting the application, you may make edits/changes/updates as often as you like. However, once your application is submitted, modifications cannot be made.

 

Will I know if I have errors on my application before I submit it?
When you complete a page and hit the “save and continue” button, you will receive immediate notification if a field requires attention. You will have to correct the data before you are able to save and continue to the next application page. The errors will appear under each required question field with a note that reads “*Answer Required.”

 

How will I know my completed application was received?
Once you submit your completed application, you will see a “Congratulations!” message and a green check mark and message stating, “Your online application has been submitted!” You will also receive an email confirmation.  Please note: Volume is expected to be high on the last days of the application period, which may cause delays or perhaps the inability to submit your application. That is why we strongly suggest you submit it as soon as possible!

 

How do I submit my required transcript?
High school students, please attach your SENIOR year, first semester transcript (PDF) which must list your cumulative GPA. All other applicants, please attach your MOST recent transcript (PDF) which must list your cumulative GPA. The name of the school must be clearly legible on the form. Both "unofficial" and "official" transcripts are acceptable. ONLY PDF documents will be allowable this year. Other formats are not acceptable (ex: WORD, TIF, XLS,) and will disqualify your application. The quality of the scanned document must be readable and clear.

 

What if my college uses a transcript service?
Do not upload the link to the transcript provider. The Community Foundation will not log in to retrieve your transcript. You are required to secure a copy from the transcript service, scan the transcript, and upload into your scholarship application. Uploading only the link will disqualify your application.

 

What if my transcript service won’t send a copy of my transcript to me?
Students must be allowed access to their transcripts. Contact your school or transcript service to determine the best method to access your transcript. Most services and schools have deadlines for processing requests. Don’t wait until the last minute to secure your transcripts! You cannot submit your application without a transcript.

 

What if my scanned transcript is blurry?
Degraded copies and/or copies that are illegible may disqualify the applicant from consideration. The Community Foundation reserves the right to eliminate an applicant if the attachment is not legible.

 

Can I take a photo of my transcript?
No. Transcripts must be scanned and attached as a PDF document. Photos of transcripts are usually unclear and cannot be enlarged for viewing by the Scholarship Committee. The Community Foundation reserves the right to eliminate an applicant if the attached transcript is in a picture format.

 

How do I scan my documents?
Applicants are responsible for scanning required documents as PDF attachments. If the applicant does not have access to a scanner, applicants can visit retail stores that provide this service for a fee, such as office supply stores or stores with copy services. Some high schools/colleges have the ability to scan your transcript for you.

 

How do I attach my documents to the application?
Documents are attached in the same manner as you would add an attachment to an email. While in the field you wish to add the attachment, click on the “Choose File” button. Browse to search for the document and then upload the file by clicking the “Upload File” button.

Please do not attach web links as a document (such as your educational institution’s transcript link). Attach only documents saved in a PDF format, with .pdf extensions.

 

What if I uploaded a document in error?
Follow the same procedure for choosing your file and uploading a file. When you upload a second document it will “bump” the first document out of the field. Please note: You may only upload one document. If your transcript is more than one page, be sure to scan the pages into one PDF document before uploading.

 

If my application is submitted with all required documents, does this mean I will be awarded a scholarship?
Meeting the eligibility and application requirements alone does not guarantee you will receive a scholarship. Each scholarship offered has specific criteria to match against your application. Your application will be considered with all other applicants who also meet the scholarship criteria.

 

Can I submit feedback or receive technical assistance with the online application?
Yes. In the Site Navigation menu located to the left of the online screen is a “Contact Us” tab. By clicking on this tab, you will be directed to the help desk of our software vendor, Next Gen Web Solutions, where you can submit your question or feedback. When using this feature, you may expect a response within 24 hours. We encourage feedback!

Additionally, staff is available to answer any additional questions you may have.  Please submit your questions via email at [email protected] or call our office at 301-695-7660.  Because staff may be working remotely, we will get back to you as soon as possible. 

 

How do I know that the information I am submitting electronically on my application and in my supplemental attachments is secure and confidential?
The Community Foundation understands the trust you have placed in us and is committed to the security and privacy of your personally identifiable information. When you access, complete, and submit the online application, your information is protected by the highest security and authentication tools. Our online application software is managed by Next Gen Web Solutions, and it ensures that all transactions between your computer and their servers are encrypted. Next Gen Web Solutions complies with federally recognized safeguard standards including intrusion monitoring, Secure Socket Layer, firewall monitoring, security audits, and system inspections.

The Community Foundation does not share any information collected from and/or about you. If you have further questions regarding the security methods used by Next Gen Web Solutions, please contact us for more information.

 Due to confidentiality issues, the Community Foundation will only take calls from the applicants regarding the application. We regrettably cannot talk to parents about their child’s application.

The Community Foundation’s Scholarship Committee subscribes to the policy that it is the sole responsibility of the student to complete this application. Should the Scholarship Committee discover that the application, or portions of the application, was not completed by the applicant, the application will be disqualified.

We look forward to receiving your completed application and we wish you all the best in your pursuit of your academic goals.

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